Types of Identifying Personal Information we collect:
We may ask for personal information to secure your professional services through third-party applications and travel industry suppliers. Personal information is information that can be used to identify and contact you. You do not need to submit personal information directly to us unless you are scheduling a ride through “BookRidesOnline.Com website or mobile App) or we are booking travel for you directly with the travel industry supplier.
When you create an account or disclose personal information to us for some services the information is kept on third-party servers. We do not routinely store personal information on our servers unless we are helping a customer or reviewing records for errors/and omissions. When working with customer information, our computers are always on a VPN along with active internet cybersecurity software installed. To assist you with your account (s) and/or complete reservations, we may ask customers for the following personal information:
First and last name;
Account name and password;
Types of Non-Identifying Information we collect
How We Use Your Personal Information
The personal information you provide to us will allow us to communicate with you and provide the service to you, depending on the aspects of the service you utilize. We primarily use the personal information you provide and any general information we receive from you to provide the following:
Create and manage your account;
Process your orders;
For billing purposes;
To personalize your customer experience;
Provide customer service, whether it’s responding to a request or following up on an order;
Improve our services and the interactions you have with our service;
Market products and services that may be of interest to you (we may add you to our email list and newsletter with option to opt-out at anytime);
Comply with and enforce applicable legal requirements, relevant industry standards, and our policies.